... ConnectWise Automate Solves IT Problems at the Speed of Business. What don't you like about working at ConnectWise… There is a 'design' flaw in the ConnectWise GUI that allows crooks to access all areas of a victim's PC without his/ her knowledge. Awesome product, I am able to support 330+ PC's in 5 different locations with 8 buildings from any PC, tablet and even my cell phone. ConnectWise also gives its users access to a network of ideas, experts, and solutions. I regret spending $1600/mo for 3 years on a product that was NOT worth it. ConnectWise is a full business management platform that contains standard project management features including collaboration, sharing and task delegation, along with crossover business management features that include workflow monitoring, CRM elements, integration with a customer database, sales reporting, billing and invoicing. ConnectWise was founded in 1982 and is headquartered in Tampa, Florida. See user ratings and reviews now! A free inside look at company reviews and salaries posted anonymously by employees. ConnectWise Manage also gives its users access to a powerful network of ideas, experts, and solutions. TAMPA — Monday was a day of highs and lows at home-grown software company ConnectWise. The software uses lightweight agents (which also help price the product at $1 per agent per month) to monitor not only the system running the agent but other devices on the same subnet. A free inside look at company reviews and salaries posted anonymously by employees. Was this review helpful? 323 ConnectWise reviews. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Through this tool, companies can provide better customer support, have real-time insights on business operations, can opt to automate some of the business processes, and contain centralized information. What do you like about working at ConnectWise? Connectwise's Remote Access app, called ConnectWise Control, is a favorite tool for crooks who pose as genuine PC technicians. ConnectWise Automate, formerly LabTech, is an IT management tool that helps deliver IT services at the speed of business. Sell. ConnectWise Automate, formerly known as LabTech, does a solid job as an agent-based infrastructure and network monitoring platform with good support for self-service and third-party integration. ConnectWise Control offers a free plan for personal use, three all-inclusive paid plans for business use and one paid unattended access plan primarily for IT use. The main difference between each all-inclusive plan is the number of simultaneous connections available, as … Computer Software Developers in Tampa, FL. Lastly, ConnectWise has a number of BI tools that provide insights on overall company performance. Download PDF. Read the latest user opinions and reviews for ConnectWise Manage - A PSA Tool Designed To Run Your As-a-Service Business, free research services | Review, compare ConnectWise Manage - A PSA Tool Designed To Run Your As-a-Service Business. ITQlick rating (4.1/5) Starting from $19 per license. ConnectWise Manage is a robust business management platform made for companies that offer, service, and support technology. ConnectWise has been in business for more than 15 years. About the Company. ConnectWise Manage is the hub of the ConnectWise suite, a set of solutions for technology solution providers that aims to give an end-to-end view and total control over their business. ConnectWise Manage makes managing companies, contacts and pertinent information needed for day to day business needs fast and simple. Besides, the software's security functionality scales as business needs evolve. It is web-based so you can use it wherever you are at. compare_arrows Compare rate_review Write a Review. ConnectWise support is terrible ConnectWise support is terrible - It is impossible to get a hold of a live person. 296 ConnectWise reviews. They play an important role in your customer service level and retention rates. Easy to navigate pages, customizations by user to quickly find what is important to my position and client specific fields and … ... Years in Business: 32. Even calling your account rep is the same - no one answers the phone. Choose business IT software and services with confidence. The design is intuitive and easy to learn, yet complex enough to do v ConnectWise Manage is the hub of the ConnectWise suite of products, a set of solutions for technology solution providers that gives an end-to-end view and total control over their business. Pros. The ConnectWise platform is an integral part of your operations and is a gateway to your clients’ sensitive business-critical data. ConnectWise Reviews in Client Management Tools. Explore the most detailed reviews on enterprise software from real users to get an unprecedented view into the product and vendor before you buy. ConnectWise Manage has a wide birth of functionality. ConnectWise Control Features and Reviews. Quarterly business reviews (QBRs) are a necessary and valuable opportunity for you to check-in with clients. ConnectWise has been a pivotal and productive point in our company since inception. A free inside look at company reviews and salaries posted anonymously by employees. Connectwise Network Review. Locked into an inferior product by a deceitful sales team. With ConnectWise Control remote desktop software, business owners can create reports with insights that show the activities and business metrics of the technician. Is ConnectWise Automate the right Data Center Management solution for your business? ConnectWise Key Features. See BBB rating, reviews, complaints ... Business Profile ConnectWise, LLC. Reviews Product Overview Designed for multi-company MSP's for integration to M365 Dynamics Business Central which syncronises invoices, expense, purchases and timesheets for payroll. Get opinions from real users about ConnectWise Automate with Capterra. ... We used connectwise automate and the connectwise products to do our business. ConnectWise is a horrible company and has mediocre products. Regretable. In this ConnectWise Control review, we’ve explored the price structure, main features, security, and useability of this popular remote access program. ConnectWise Automate (formerly LabTech) focuses an infrastructure management and network monitoring tool with a heavy focus on network discovery and general IT management. Issues that can be resolved in minutes with a phone call take days to resolve via the email ticket system. 8 Reviews. Get demos, trials and quotes SaaS business management platform software solution ; Sets up workflows that integrate with various program processes Trusted by more than 100,000 users, ConnectWise Manage offers a wealth of features that enables teams to achieve greater accountability, operational efficiency, and profitability. ConnectWise Review Last Updated: Aug 19, 2019 by Denise Porter ConnectWise is a business process automation software that offers a variety of different modules including CRM, help desk, ticketing system, project management tools, and more. Connectwise Network is a business management solution for businesses of all sizes. "Meeting a variety of Partners and helping them figure it out" Do you have any tips for others interviewing with this company? I have been using Sell for almost 3 years. Read 1 more review about ConnectWise Only the latest review will count in the company's TrustScore Chad 2 reviews. Products: ConnectWise Automate (formerly LabTech) Overview Reviews Ratings Alternatives. "It's a good stepping stone to a career, but don't stay long." ConnectWise is a business management tool that allows companies to take a more streamlined approach to servicing and selling technologies. 4.8. I went from spending $300/mo to $1600/mo for a lesser product. I loved working for ConnectWise for several years, until they stopped focusing on what is actually important, and instead ruined the company culture with micromanagement. ConnectWise Manage will not only help run a successful business, but also provide full visibility into the health and progress of your operations. Downhill spiral, 100%. ConnectWise is a software platform comprising a wide variety of business process solutions as well as tools designed to assist with remote monitoring management (RMM) automation, remote access and support, cybersecurity, customer relationship management (CRM), managed services and more. 11 ConnectWise reviews. Without ConnectWise, managing our customers in a professional and personalized manor would of not been possible. You can use its numerous, powerful reports to make data-driven and informed decisions, and get a centralized view on all different aspects of your business… Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Increasing our security measures and reducing vulnerabilities across the platform is a top priority for our entire organization to gain your confidence as your trusted vendor. Explore 99 verified user reviews from people in industries like yours and narrow down your options to make a confident choice for your needs. The QBR is a chance to check your customer’s pulse and an opportunity to demonstrate value, especially as a managed service provider (MSP). ConnectWise Automate, formerly LabTech, is an IT management tool that helps deliver IT services at the speed of business. Awesome product. Since starting with ConnectWise, every aspect has been utilized and implemented into our production and customer service aspect of our company. Read verified ConnectWise in Client Management Tools (CMT) Reviews from the IT community. Pros. Automate and the connectwise products to do our business but also provide full visibility into the health progress. Can create reports with insights that show the activities and business metrics of the technician opinions from real about. 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